Thank you for helping us improve Sprint's support site.  While we are not able to respond directly to comments submitted in this survey, the information will be reviewed by our team to improve your experience. Please respond based on your experience visiting Sprint's support site today. 1. Did the Sprint support content resolve your primary reason for visiting Sprint's support site today? Yes No I don't know yet.   2. After reading this support content, I do not feel the need to contact Sprint Customer Care about this topic. Yes No   3. What is the primary reason you visited Sprint's support site today? Troubleshooting Product/Service/Plan Research Just Browsing How to Contact Customer Care General Information   4. How satisfied were you with the number of steps you had to take to get the information you were seeking? Very Satisfied Satisfied Neither Satisfied nor Dissatisfied Dissatisfied Very Dissatisfied   5. Please rate the effectiveness of the content to answer your question(s). Very Effective Effective Not Particularly Effective or Ineffective Ineffective Very Ineffective   6. Please rate your overall satisfaction with this Support site. Very Satisfied Satisfied Neither Satisfied nor Dissatisfied Dissatisfied Very Dissatisfied   7. Please describe the reason(s) why you will contact Sprint Customer Care via e-mail, phone or chat.  Please be as specific as possible.     If you need an answer from Customer Care, please send your questions to Email Sprint.